At Starlight Therapy Center, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information.
Information We Collect
We may collect personal information such as:
• Your name, phone number, email address, and any other information you provide when filling out forms on our website.
• Information related to your appointment, inquiries, or communication with our clinic.
• SMS consent details when you opt in to receive text messages from us.
How We Use Your Information
We use your personal information to:
• Provide and manage services you request.
• Communicate with you, including SMS reminders, updates, or notifications related to appointments, billing, or promotions.
• Improve our services and customer experience.
Information Sharing
We do not share your phone number or SMS opt-in information with third parties or affiliate companies for marketing purposes.
Accessibility
A link to this Privacy Policy is provided on all web forms where personal data is collected and can also be found in the footer of every page on our website.
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SMS Terms and Conditions
By opting in to receive SMS messages from Starlight Therapy Center, you agree to the following terms:
Types of SMS Communications
You may receive messages related to appointment confirmations, reminders, updates on services, and occasional promotions. Messaging frequency may vary depending on your interaction with our services.
Message Frequency
We estimate sending between 10 to 500 messages per day across all users, depending on demand and communication needs.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Charges are the responsibility of the recipient.
Opt-In Methods
You can opt-in to receive SMS messages from us by:
• Submitting an online form on our website
• Providing verbal consent during a conversation with our team
• Signing a paper form at our clinic
Opt-Out Instructions
You may opt-out of receiving SMS messages at any time by replying STOP to any message. You will no longer receive SMS communication from us unless you opt back in by replying START.
Get Help
For help, reply HELP to any of our messages or contact us via our Privacy Policy or Terms and Conditions pages.